Gol Bat Terms & Conditions — Transparent Service

Gol Bat (golbat.im) is an online gaming and Sports Betting platform operated for users in Bangladesh. These Terms & Conditions ("Terms") constitute a legal agreement between you and Gol Bat.

By registering, logging in, or using any service on Gol Bat, you confirm that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of them, please refrain from using the platform.

Gol Bat reserves the right to update these terms and conditions at any time. You will be notified of changes via your registered email or platform notifications. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The following requirements must be met to open an account on Gol Bat:

• You must be at least 18 years must be.
• All information provided at registration must be truthful, accurate, and up to date.
• An individual may only One Account You may hold. Opening multiple accounts is strictly prohibited.
• Keeping your account password and login details confidential is entirely your responsibility.
• You may not allow anyone else to use your account.
• All payment methods used on the account must be registered in your own name.

If any discrepancy is found in your information, Gol Bat reserves the right to verify, temporarily suspend, or permanently close the account at any time.

As a responsible platform, Gol Bat verifies the age and identity of all members. Withdrawals will not be possible until the KYC (Know Your Customer) process is completed.

The following documents are typically required for KYC:

• A clear copy of your National ID (NID) or passport
• Proof of mobile banking account ownership
• A selfie or additional documents may be required

Submitted documents are typically within 24–48 hours Verified within that timeframe. You will be notified by email or SMS once verification is complete. If you encounter any issues during the verification process, please contact our support team.

Deposits on Gol Bat can be made via bKash, Nagad, Rocket, Upay, and bank transfer. The following rules apply to all deposits:

• The payment method used for deposits must be registered in the account holder's own name.
• Third-party deposits are not accepted and may result in account suspension if detected.
• If a deposit is not confirmed, contact the support team within 24 hours and provide the transaction reference number.

The following conditions must be met to withdraw funds from Gol Bat:

• KYC verification must be completed.
• Withdrawals can only be made using the same payment method used for the deposit.
• Minimum Withdrawal Amount ৳500।
• Bonus funds cannot be withdrawn until the wagering requirements have been met.
• Withdrawal requests are typically 30 minutes to 24 hours are processed within.

Gol Bat reserves the right to conduct additional verification for any unusual or suspicious withdrawal requests. If fraud is established, Gol Bat reserves the right to cancel the withdrawal and block the account.

Gol Bat regularly offers a variety of bonuses and promotions. Each bonus has its own specific terms, which should be read carefully before claiming.

General Bonus Rules:

• Each bonus has a specific Wagering Requirement — meaning the bonus amount must be wagered a specified number of times before withdrawal.
• A bonus may only be used once, unless the promotion's terms state otherwise.
• Bonus abuse — including claiming bonuses through multiple accounts or using bots — is strictly prohibited.
• Bonus balance cannot be withdrawn directly — it can only be used for betting.
• Gol Bat reserves the right to modify or cancel any promotion at any time.
• For more details on bonuses Bonus Page See.

The following rules apply to participation in Sports Betting and casino games on Gol Bat:

• Once a bet is confirmed, it cannot be changed or cancelled.
• For live betting, odds on the website may change in real time.
• Gol Bat reserves the right to void any bets placed at incorrect odds due to a technical error.
• If an event is cancelled, all bets placed on that event will be refunded.
• If match-fixing is identified, all bets associated with that match will be voided.
• The maximum win limit per single bet varies by market — for details, On the payments page will be available.

Gol Bat's decision shall be considered final in all disputes. However, members may appeal through the support team.

The following activities are strictly prohibited on Gol Bat. If detected, your account may be permanently closed and any funds held may be forfeited:

• Multiple Accounts: Having multiple accounts under the same identity.
• Bots & Automation: Using automated software or scripts in betting or gameplay.
• Fraud: Exploiting any vulnerability or bug in the platform.
• Money Laundering: Attempting to launder illicit funds through the platform.
• Match Fixing: Attempting to unfairly influence the outcome of any event.
• Third-party payments: Making transactions using another person's payment method.
• Account Sharing: Allowing someone else to play using your account.

Gol Bat believes gaming should be purely for entertainment. We are committed to helping our members build healthy gaming habits.

Responsible gaming tools available on Gol Bat:

• Deposit limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a maximum betting limit for a specific time period.
• Cooling-Off Period: Temporarily pause your account for a set period.
• Self-Exclusion: Suspend your account for an extended period.
• Reality Check: Review your session summaries at regular intervals.

If you feel that gaming is having a negative impact on your life, please contact our support team or Responsible Gaming Visit the page.

Gol Bat takes the protection of your personal information very seriously. Your name, address, phone number, and financial details are stored securely on fully encrypted servers.

• Your information is never sold to third parties.
• Certain information may be shared solely for legal compliance or security verification purposes.
• Cookies and tracking technologies are used solely to improve the quality of our services.

For more details, visit our Privacy Policy Read the page.

For any dispute or complaint, please contact our customer support team first. Most issues are resolved within 24–48 hours.

• A ticket number will be issued once your complaint has been submitted.
• Complex cases will be escalated to the senior team and resolved within a maximum of 7 business days.
• Gol Bat's decisions are considered final, though a limited avenue for appeal is available.
• Before pursuing any legal action, we strongly recommend attempting to resolve the matter amicably with Gol Bat first.

Gol Bat reserves the right to modify these Terms & Conditions, in part or in full, at any time. Users will be notified of any changes via their registered email address or through banner notifications on the platform.

Continued use of the platform after changes take effect will be considered acceptance of the updated terms. If you do not agree to the new terms, you may request account closure.