Your personal information matters to us. This page gives you a clear and transparent overview of how Gol Bat collects, uses, and protects your data.
A quick overview of the key pillars of Gol Bat's privacy policy.
All your personal data is stored on servers protected by SSL encryption and advanced firewalls. Unauthorised access is fully prevented.
Gol Bat never sells your personal data to third parties. Data is not shared except where legally required.
You may view, correct, or request deletion of your stored data at any time. This is entirely your right.
We use cookies solely to improve our service quality. We clearly explain why each cookie is used, and you can disable them at any time.
Documents submitted for identity verification are held with the highest level of security. Any unnecessary information is securely deleted once verification is complete.
No marketing messages will be sent without your consent. You can unsubscribe at any time through your notification settings.
Our Commitment: Gol Bat believes that every member's personal data belongs to them. We use that data solely to improve your experience and ensure a safe environment — nothing more.
Gol Bat (golbat.im) is a trusted online gaming and Sports Betting platform serving users in Bangladesh. This Privacy Policy ("Policy") explains how Gol Bat collects your personal information, how it is used, when it may be shared, and what rights you have.
This privacy policy applies to Gol Bat's website, mobile application, and all related services. By using any Gol Bat service, you are considered to have accepted the terms of this privacy policy.
Our privacy policy may be updated from time to time. If significant changes are made, you will be notified via your registered email or through a platform notification. We recommend checking this page regularly.
Gol Bat collects various types of information to ensure you receive the best possible service. The details are outlined below:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Creation & KYC Verification |
| Contact Information | Mobile number, email address | Account Verification & Communication |
| Financial Information | Mobile banking number, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP address, device information, browser type | Security Assurance & Service Enhancement |
| Usage Data | Gaming history, betting patterns, session duration | Personalized Experience & Responsible Gaming |
| Cookies & Tracking Information | Session cookies, preference settings | Website Performance Improvement |
We only collect information that is necessary to provide our services, maintain security, and meet legal obligations. Collecting unnecessary data goes against our policy.
Gol Bat uses your information for the following purposes:
Your data is never sold to advertisers. Promotional messages are sent only with your consent, and you can unsubscribe at any time.
Gol Bat does not generally share your personal information with third parties. Sharing may occur only in the following limited circumstances:
Important: Before sharing information with any third party, Gol Bat ensures that the party meets appropriate data protection standards. Your data is never sold to third parties for commercial purposes.
How long Gol Bat retains your data depends on the type of information and the purpose for which it was collected. General guidelines are provided below:
After the designated period, data is securely deleted or anonymized so it can no longer be identified.
Cookies are small text files stored in your browser. Gol Bat uses the following types of cookies:
Most browsers offer built-in cookie controls. However, disabling essential cookies may cause some Gol Bat features to stop working properly.
As a Gol Bat member, you have several rights over your personal data. To exercise these rights, please get in touch with our support team.
You have the right to know what information Gol Bat holds about you.
You may request corrections to any information that is inaccurate or out of date.
Under certain conditions, you may request that your data be deleted.
In certain circumstances, you may request that the processing of your data be restricted.
You may object to marketing communications or specific uses of your data.
You can request an export of your data in a structured format.
To exercise any of the rights listed above support@golbat.im. Requests are typically responded to within 30 business days.
Gol Bat uses the latest industry-standard technology to protect your data. Our security measures include:
You also play a role in keeping your account secure. Use a strong password, never share your login details with anyone, and contact us immediately if you notice anything suspicious.
Gol Bat is an online gaming platform exclusively for users aged 18 and above. We do not knowingly collect or process personal information from minors.
To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
Gol Bat reserves the right to update this Privacy Policy as needed. Changes may be prompted by:
For significant changes, you will be notified at least 15 days in advance via email or through the platform. Minor updates will be reflected on this page, and the "Last Updated" date at the top of the page will be revised accordingly.
Tip: Check this page regularly and keep email notifications enabled so you always stay informed of any changes.
For any questions, concerns, or requests regarding your data or this Privacy Policy, please contact us:
When submitting a request to exercise your privacy rights, please send it from your registered email address and include your account username — this helps us resolve your request faster.